L’Oréal, Diageo, Manchester United: Everything that matters this morning

L’Oréal launches AI-powered spot-scanning tech

L’Oréal skincare brand La Roche-Posay is launching the first spot-diagnosis tool engineered by artificial intelligence to provide skin diagnosis and recommendations for spot and acne-prone skin.

The free Spotscan tool, available on Boots.com, contains extensive data sourced by dermatologists, including over 6,000 dermatologist patient photos of all ethnicities, sourced and graded by acne experts.

Using an iPhone or Android device, Spotscan will take three images of the user’s condition. The user will receive their grade and a total count of the number of blackheads, inflammatory spots and brown marks left by spots.

Following this the tool will educate with tailored skincare advice as well as La Roche-Posay product recommendations based on their skin type and grading. Where appropriate the tool will redirect patients with more serious acne to a specialist.

The results can be saved as a screenshot and the tool re-visited at any time, allowing users to track their skin progress as they incorporate the Spotscan tool’s recommendations.

Diageo to remove plastic from Guinness multipacks

Diageo is removing plastic from multipacks of its Irish stout brand Guinness as part of a £16m initiative to reduce its plastic footprint.

The plastic will be replaced with 100% recyclable cardboard in Ireland from August and in the UK and across the world next year.

The global drinks giant is also ditching plastic ring carriers and shrink wrap from its beer brands Harp, Rockshore and Smithwick’s.

“Managing our environmental impact is important for the planet and the financial sustainability of our business,” says Oliver Loomes, country director of Diageo Ireland.

“We already have one of the most sustainable breweries in the world at (Dublin’s) St James’s Gate and we are now leading the way in sustainable packaging. This is good news for the environment and for our brand.”

READ MORE: Guinness maker Diageo removes plastic from multipacks

Manchester United unveils diversity campaign

Manchester United is building on its commitment to equality, diversity and inclusion with a new campaign launching this week ahead of the weekend’s Premier League home game.

 The #allredallequal campaign, which was first developed during he 2016-2017 season, includes a film featuring members of the men’s and women’s teams addressing the message, showing the players’ reaction to discriminatory opinions and social posts.

The club’s website and social media will feature messaging around the club’s opposition to discrimination and promoting the #allredallequal commitment to its diverse global fan base.

Banners will be also be displayed on the Old Trafford East Stand, outlining United’s promise to equality, and a centre-circle flag will be placed on the Old Trafford pitch to mark the occasion.

“The club has worked closely with equality stakeholders to ensure our inclusion and diversity work supports a wide range of initiatives,” says Manchester United’s Group managing director, Richard Arnold.

“We’re privileged to have players, staff and supporters from diverse backgrounds, and embrace the responsibility we have to make a positive impact on everyone who visits Old Trafford and supports the club, no matter where they are in the world.”

TSB to refund fraud victims

TSB has become the first British bank to promise to refund customers who become victims of fraud.

Under the “fraud refund guarantee”, TSB will reimburse customers who are tricked into authorising payments to fraudsters, as well as unauthorised transactions. Currently customers who move money to fraudulent accounts are less likely to be reimbursed because they carried out the transaction themselves.

The bank’s acting chief executive says it is “about giving piece of mind” to customers and “doing the right thing”.

“It’s a major societal blight. Innocent customers are being tricked,” he says. “If you [crooks] come for one of my customers, we will hunt you down.”

The guarantee comes into effect from 14 April. TSB is also investing in education for customers and staff about fraud.

READ MORE: TSB pledges to refund fraud victims

Better weather puts spring in high street footfall

High street footfall increased by 2.5% over the five weeks between 24 February and 20 March, a marked change from the 8.6% decline for the same period last year.

According to the latest figures from the British Retail Consortium, overall footfall increased 1.4% compared to a 6% decline in March 2018. On a three-month basis, it dropped by 0.3%, with the six and 12-month averages both at 1.4%.

Retail park footfall was up 1.5%, while shopping centre footfall entered its 24th month of consecutive decline, down 1%.

“Retailers will be relieved to see footfall up from last year though this is was heavily influenced by the weather: while shoppers in 2018 were contending with the “Beast from the East”, this March has been mild by comparison. Unfortunately, the higher footfall has not translated into higher spending,” says Helen Dickinson, chief executive of the BRC.

“The data also showed that shopping centres continue to suffer, with 24 consecutive months of decline in footfall. It is vital that all different shopping locations are fit for the future, offering the mix of retail and experience-led opportunities that generate the necessary footfall to succeed. Furthermore, Government can support this transformation by reforming the outdated business system which holds back firms from investing in physical space.”

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