Kibo Announces New Leadership Appointments Designed to Guide Customers Through the Digital Transformation Journey

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Appointment of Michelle Fischer, Ram Venkataraman and John Mills will
further cement Kibo’s mission of fostering a trusted partner
relationship with each and every one of its customers

a leader in cloud commerce, today announced it has appointed and
expanded the roles of three key executives; Michelle Fischer as Chief
Customer Officer, Ram Venkataraman as Chief Product &Technology Officer,
and John Mills as Chief Administrative Officer. In these roles, each
executive will bring their unique skillset to fulfill Kibo’s mission of
guiding retailers and branded manufacturers through the complex
ecosystem of eCommerce technology and helping them implement the
software and strategies they need to grow their business and thrive in a
competitive, changing market.

In a market full of bleeding-edge technologies and “next-best things,”
Kibo’s leadership team will be focused on what works. To do so, Kibo’s
leadership will emphasize on simplifying how organizations compete
online, empowering the people who use eCommerce software, and inviting
its customers to participate in collaborative innovation.

Michelle Fischer, Chief Customer Officer (CCO)

As CCO, Michelle will be responsible for championing Kibo’s customers’
journey, ensuring their needs are at the center of all innovation and
that each customer exceeds its goals. Specifically, Michelle has
oversite of customer acquisition (marketing), customer support and
ensuring Kibo’s customers receive value from their solutions (customer

Michelle brings over 15 years of experience in various roles around
customer experience and the software lifecycle, and a strong track
record of implementing profitable strategies and growing market share by
developing highly-curated, effective teams. Prior to Kibo, Michelle
served as vice president and GM for CRM and Vertical Solutions at
Aptean, where she led 10 product lines and over 200 global employees.
Through her leadership, Michelle led the business to record customer
retention rate. Michelle also served as VP of Marketing at Lanyon and
has held several management positions in product management, customer
service and marketing at NCR and Sabre Airline Solutions.

Ram Venkataraman, Chief Product &Technology Officer

To better align their technology stack across all products and increase
innovation velocity, Kibo is consolidating its Product and Engineering
organizations under Ram Venkataraman. In this role Ram will ensure Kibo
continues to create and deliver innovative, yet effective technology
solutions designed to answer merchants’ needs as they continue to move
forward in their digital transformation journey.

With more than 20 years of experience in technology innovation,
technology management and retail technology, Ram has held prominent
leadership roles at Red Hat, Spectrum K12 School Solutions, Altisource
and Promethean among others. Prior to joining Kibo, Ram served as VP of
Payments at NCR Software. In his previous role as CTO and Head of
Products at Promethean, Ram was responsible for Promethean’s technology
vision, strategy and execution of all Promethean hardware and software
products. Prior to working for Promethean, Ram served as the Chief
Technology Officer at Altisource. During his time at Altisource, he was
responsible for the transformation of Altisource and Ocwen software
products into a world class SaaS-based platform. At Red Hat, he served
as the Director of Product Management where he was responsible for the
complete product lifecycle of the core middleware products. Before Red
Hat, he co-founded and served as Chief Technology Officer at ClearNova,
where he was responsible for providing the overall technology vision and
direction for the company’s product lines.

John Mills, Chief Administrative Officer

As the newly created Chief Administrative Officer at Kibo, John will now
have responsibility for Kibo’s international operations and professional
services in addition to his duties as Kibo’s Chief Financial Officer.

With over 25 years of experience helping companies drive stronger
performance, John has held prominent roles in companies including
Lanyon, Infogroup, Sabre Holdings, Atlantic Richfield, and Shell Oil
Company. In his role as Senior Vice President and Treasurer at Sabre
Holdings, John was responsible for the company’s global treasury,
corporate development and corporate strategy functions. He successfully
led the international M&A strategy in which Sabre acquired 6 companies
and divested 4 businesses across the globe. As well, during his time at
Sabre Holdings, John served as CFO of Travelocity, where he was
responsible for financial strategy and operations for North America and

“We are thrilled to have Michelle, Ram and John as an integral part of
our leadership team,” said David Post, CEO, Kibo. “As Kibo continues to
guide and grow with its customers in the age of digital transformation,
our leadership team’s knowledge and experience will be crucial to not
only driving innovative solutions for our customers but also fostering
our company’s culture and employees.”

About Kibo

At Kibo, we provide cloud commerce solutions inspired by your needs and
designed to empower your teams. We’re at your side, committed to your
financial success in an unpredictable world. Together, we can see
further, think bigger, and climb higher.

Our software and services include eCommerce, Order Management,
Personalization, and Mobile Point-of-Commerce for retailers,
manufacturers, and brands. Whether you’re an eCommerce veteran or just
getting started, B2C or B2B, our solutions are designed to power the
shopping experience – from first click to doorstep – and to scale with
you as your business grows. For more information, visit


Ketner Group PR & Marketing (for Kibo)
Mariana Fischbach,

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