Boyden’s Leadership Series Features Dunkin’ Brands’ Nigel Travis

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A standout executive from a leading franchiser of quick service
restaurants shares his views on the industry and leadership lessons from
his book on the ‘Challenge Culture’

a premier global talent and leadership advisory firm, today released the
latest issue of its Leadership
, featuring an in-depth interview with Nigel Travis,
Non-Executive Chairman of Dunkin’

In the interview, Travis discusses Dunkin’ Brands’ brand evolvement, the
importance of creating a “challenge culture,” dramatic changes in the
food & beverage sector, what went right and wrong at Blockbuster and
Papa John’s, the importance of a diverse board and management team, and
why soft skills are critical.

“Nigel’s tremendous longevity as a CEO and Chairman with leading
consumer brands and his success are well-earned,” said Trina
, President & CEO of Boyden. “We’re delighted that he shared
his invaluable insights in our Boyden
Leadership Series

“As a food & beverage industry executive and as a friend for the past 15
years, I greatly admire Nigel as a leader and a visionary,” added Gary
, a Partner of Boyden United States. “He has a special talent
for taking organizations to the next phase of growth and navigating
company challenges, industry shifts and market forces.”

Travis was appointed Non-Executive Chairman of the Board of Dunkin’
Brands in December 2018. He previously served as Chief Executive Officer
of Dunkin’ Brands, from January 2009 to July 2018, with added
responsibility as Chairman of the Board in May 2013.

From 2005 through 2008, Travis served as President and CEO of Papa
John’s, at that time a pizza chain with annual system-wide sales of $2.1
billion and more than 3,300 restaurants throughout the U.S. and 29
international markets. Under his leadership, Papa John’s accomplished
outstanding results, with industry-leading comp sales, consistent
earnings growth and excellent franchise relationships. Also during his
tenure, Papa John’s online sales tripled through the innovative use of
technology. Travis also helped position the company’s international
business as a major growth platform and oversaw the successful rollout
of several new products, including Papa’s Pan Pizza.

Prior to Papa John’s, Travis was with Blockbuster, Inc. from 1994 to
2004, where he served in roles of increasing responsibility, including
President and Chief Operating Officer. During that time, global sales
increased over 50% and the international business was developed to
encompass 26 countries with revenues of $1.8 billion. Travis also built
a worldwide franchise network of 300 franchisees in 15 countries with
revenues of approximately $1 billion. He transitioned the company from a
video rental store chain to a complete movie and game source.

Before Blockbuster, Travis was with Burger King, first as Senior Vice
President of Human Resources and later Managing Director for Europe, the
Middle East and Africa. As Managing Director, he turned the region
around, significantly increasing sales and operating profits. He
dramatically increased the rate of regional store development, and
successfully drove expansion into new countries and alternative points
of distribution.

Travis received a bachelor’s degree in business administration for
Middlesex University in England. He previously served as Lead Director
on the Board of Directors for Office Depot, where he currently serves as
a board member. Other public boards on which he serves are Advance Auto
Parts and Abercrombie & Fitch. Travis also serves as Chairman of Leyton
Orient Football Club, leading a business consortium to take on ownership
of the storied English football club in June 2017.

He is the author of the book The Challenge Culture: Why the Most
Successful Organizations Run on Pushback,
published in September

The full
interview with Travis
, as well as a sidebar
with Boyden’s Dempsey are available at

Previous issues of Boyden’s Leadership Series include interviews
with Rustin
, Senior Vice President, U.S. People, Walmart; Jim
, President and CEO of Goodwill Industries International; Theo
Van der Loo
, President of Bayer Brazil; Janelle
, Vice President of Human Resources, Facebook; Ralph
, then COO and currently CEO of Dean Foods; Alec
, Distinguished Visiting Fellow at Johns Hopkins University and
author of the New York Times number one bestseller The Industries of
the Future
; Bill
, Vice President, Global Human Resources of Visa; Dawn
, Chief Marketing Officer of the National
Football League
; Mark
, Global Head of Sustainability at Standard Chartered Bank; Noor
, President & CEO of CTBC Bank USA; Stephan
, President & CEO of Automobili Lamborghini S.p.A.; Svein
, Chairman of Statoil; Umran
, former Region President for Asia Pacific for PepsiCo and
currently Senior VP and CHRO at PepsiCo; David
, Director of Harvard’s Center for Public Leadership and
former presidential advisor; and Robert
, currently Chancellor’s Professor of Public Policy at the
University of California at Berkeley and former US Secretary of Labor.
All are available on Boyden’s website.

About the Series

Boyden’s Leadership Series is an ongoing publication that
highlights the views of high-profile business leaders on issues relevant
to leadership, management and talent acquisition. The series’ editors
conduct interviews with heads of corporations and other key
organizations across the globe to further growth and the exchange of

About Boyden

Boyden is a premier leadership and talent advisory firm with more than
65 offices in over 40 countries. Our global reach enables us to serve
client needs anywhere they conduct business. We connect great companies
with great leaders through executive search, interim management and
leadership consulting solutions. For further information, visit


Dan Margolis, for Boyden
T: +1 213 452-6472

Michelle King, Dunkin’ Brands
T: +1 781 737-5200

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